This page is made intended for the followers to contact Oitswilliam directly. Please check the authenticity though, by making sure it is
www.oitswilliam.com/support (with or without .html at the end). Usernames or handles that do not meet in this page may also be fake. Topics not related to Oitswilliam Pang Hardware support may be limited to followers of Oitswilliam Pang.
Finding OIWP products manuals and licensing
To find the manuals for OIWP products and the open source project, you have to go to GitHub and then find the matching product name's repository. You can find the older versions by seeing the commit history or visiting it's past branches.
For BabyDrone series drone frames and AirTag UTC, the first version was still in Google Drive, so if you want to keep it's former glory during repair, you have to head to Google Drive link of the repository.
For hardware that are licensed under Creative Commons or GPL-3.0, Oitswilliam Pang Terms of Use does not apply there, but must agree to the project's licensing prior usage. For commercial usage on projects that are not allowed for end-user commercial use, please contact Oitswilliam.
For hardware that are licensed under Oitswilliam Pang Terms of Use, you must agree and adhere
such terms.
Report pre-sold OIWP hardware with concerning qualities
If the part(s), especially batteries, made for Oitswilliam Hardware was not functioning as expected (such as unexpected overheating or shutdowns), you may report them via email or through direct messaging to Oitswilliam in Facebook, X or Discord, whichever prefers you the best, or email for quality concerns, to not let manufacturers knowing. This report does not apply to user-built batteries, but individual batteries and kits can be reported.
Can't build them even after following the manual?
You can visit the project's CAD files for self-guide, contact us or
join the community for the exact installation or report for the design errors through the project repository on GitHub or other platforms.
You can either join our Discord chat server or Facebook group for the community support, or email, contact via Facebook or X for the official support (weekends 3AM-4PM UTC).
Note that only followers of Oitswilliam of at least 48 hours can do conversations other than hardware support.